Free roadside assistance is offered by almost all car companies.
Who actually provides help after I call the free roadside assistance phone number?
Automotive companies hire third parties to provide 24 hour help to car owners. Cross Country Automotive Services (aka Agero) is the most common 24 hour emergency service. Therefore, the most common answer is: your local tow truck company will provide free help to you, which will be monitored by Agero, which will be paid for by the car company.
How far will my vehicle be towed?
Your vehicle will be towed to the nearest dealer.
I am not the first owner. Am I covered?
Yes, subsequent owners are covered for the duration listed starting from the first vehicle owner's original purchase date.
What is covered?
- Fuel delivery
- Flat tire help
- Lockout service
- Battery jump start
- Free roadside assistance
What information will I need to provide?
- Vehicle ID Number (VIN)
- Odometer reading
Is off-road use covered?
No, the coverage is for use on public roads and highways.
What if my vehicle is not within the duration listed?
If your free roadside assistance has expired, you may still receive help for a discounted fee. Call the vehicle roadside assistance phone number for details. If you purchased a service contract at the time of sale, you will have protection as long as the contract is active.