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Nissan Roadside Assistance

Coverage Review

How long is it?

Free Nissan Roadside Assistance varies by model:
  • Titan: 5 years - 100,000 miles
  • GT-R: 5 years - 60,000 miles
  • Others: 3 years - 36,000 miles
​
When does it begin and end?

It starts the day the Nissan is sold to the first owner. It ends when the mileage or time limit is reached.

Nissan Roadside Technician

What’s covered?
  • Fuel delivery
  • Locksmith service
  • Towing
  • Flat tire change
  • Dead battery jump

Is it transferable?

Yes.

Free Nissan Roadside Assistance transfers between owners until it expires.

How do I get help?
If equipped with NissanConnect, press the headset on your map screen and say “roadside assistance,” otherwise call the free Nissan Roadside Assistance phone number:
  • Most owners: 800.225.2476
  • Leaf owners: 877.664.2738
  • GT-R owners: 866.668.1487

Be prepared to provide the following information:
  • Name
  • Call back number
  • VIN
  • Odometer reading
  • Location
Nissan Roadside Badge

PDF Guides

​Nissan Roadside Reference

​Leaf Roadside Guide

Is it available after hours?

Yes.

It’s available 24 hours a day, 365 days a year.

COVERAGE DETAILS AND EXCLUSIONS

​​Fuel delivery

If you run out of fuel, Nissan will deliver a few gallons to you.

If your electric vehicle runs out of charge, Nissan will assist you to the nearest charging station.


Locksmith service

NissanConnect can be activated to unlock your vehicle remotely. If unavailable, a locksmith will be sent to your location to gain entry.

Extra keys are not available during free Nissan Roadside Assistance.


Towing

Nissan Leaf electric vehicles have high voltage components that must not be used to stabilize the vehicle as shown below: 
Leaf EV Battery Location
​Flat tire change
​
If you do not have a functional spare tire, towing to the nearest dealer will be provided instead of a tire change.

Replacement tires are not included.


Dead battery jump

​Jumper cables will be provided by the technician. Replacement batteries are not provided.

Roadside Assistance Phone Numbers

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