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  F&I Tools Trademark®

Rivian Roadside Assistance

Coverage Review

How long is it?

Rivian Roadside Assistance is free for 5 years or 60,000 miles, whichever occurs first.
​
When does it begin and end?

​It begins from the original purchase date of the first owner and ends when the time or mileage threshold is reached.

Rivian Roadside Symbol

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What’s covered?
  • Charge Assurance
  • Adventure Extraction
  • Flat Tire Assistance
  • Lockout Service
  • 12-volt Battery Jumpstart
  • Towing

Is off-roading covered?

Yes!
​
Rivian Roadside Assistance provides off-road Adventure Extraction, Charge Assurance, and free charging at Rivian Waypoints on the Rivian Adventure Network.

How do I get help?
Press the SOS button on the overhead console or call the free Rivian Roadside Assistance phone number:

844.748.4264

Be prepared to provide the following information:
  • Owner name
  • VIN number
  • Odometer reading​
Tow Truck Picking Up Vehicle

Reference Guides

Roadside Assistance Terms

Rivian Factory Warranty
Is it available after hours?

Yes.

It’s available 24 hours a day, 365 days a year.

Is it transferable?

Yes.

Free Rivian Roadside Assistance transfers between owners until it expires.

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Is Rivian Membership free?

Yes.

​It is during the initial launch for new owners.


Many future paid membership features are free for now.

Membership benefits such as off-Roadside Assistance may transition into paid upgrades as the brand develops.

COVERAGE DETAILS AND EXCLUSIONS

Charge Assurance

If you run out of charge, on-road or off-road, Rivian will tow to the nearest charging station.

​
Adventure Extraction

If you get stuck during an off-road adventure, the free Rivian Roadside Assistance team will dispatch a well-equipped 4x4 recovery vehicle to extract your R1.  


​​Flat tire changes

A technician will change your flat tire with your working spare, or tow you to the nearest repair location.


Lockout service

If a network is available Over-the-Air (OTA) remote unlocking will be engaged. Towing can be provided if needed.


12-volt battery jumpstart

Your big battery and your little battery are both covered should you run out of charge.

Roadside Assistance Phone Numbers

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  • Get My Lost Title
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  • Insurance Companies
  • Roadside Assistance
  • Alpha Bravo
  • Mil Gov Pay
  • Forms
  • Underwriting
  • About
  • VW Warranty
  • Jeep Warranty
  • Ford Warranty
  • Ram Warranty
  • Toyota Warranty
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